Privacy Policy

Information We May Collect

The information we collect depends on how you interact with the website and our team.

• Contact information: such as your name, phone number, email address and information you provide in a contact form.
• Property information: such as a property address, property type, ownership situation or other details you voluntarily provide when requesting real estate assistance.
• Inquiry information: including whether you are interested in buying, selling, renting, property management, probate or inherited property services.
• Technical information: such as browser type, device information, approximate location, IP address, pages visited and other website usage information that may be collected automatically.
• Communications: information contained in emails, calls, text messages or other communications with our team.

How We May Use Your Information

Information collected through the website may be used for legitimate business purposes, including:

• Responding to questions, inquiries and consultation requests.
• Providing requested real estate information or services.
• Following up regarding a property, transaction or service request.
• Connecting prospective clients with appropriate members of our team.
• Operating, maintaining and improving our website.
• Understanding how visitors use our website and services.
• Maintaining website security and preventing misuse or fraudulent activity.
• Complying with legal, regulatory and professional obligations.

Cookies, Analytics & Similar Technologies

Our website may use cookies, analytics technologies and similar tools to understand website traffic, remember preferences, improve performance and measure how visitors interact with our pages.

These technologies may collect information such as your browser, device, referring website, pages viewed and approximate geographic area.

When Information May Be Shared

Expert Homes NY may share information where reasonably necessary to provide services, operate the website or comply with applicable requirements.

• With service providers that support website hosting, communications, analytics, customer management or other business operations.
• With real estate professionals, lenders, attorneys, property managers, contractors or other parties when reasonably necessary to assist with a transaction or service requested by you.
• When required by law, court order, government request or applicable regulatory obligation.
• When reasonably necessary to protect our rights, users, business or website against fraud, misuse or security threats.
• In connection with a legitimate business transfer, merger, restructuring or similar transaction.

We do not disclose personal information to unrelated third parties solely for their independent use unless permitted by law or authorized by you.

Data Security & Retention

We take reasonable administrative, technical and organizational measures intended to protect information from unauthorized access, loss, misuse or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes or satisfy legal and regulatory obligations.

Your Choices & Requests

Depending on applicable law and the circumstances, you may contact us to request access to, correction of or deletion of personal information that you previously provided.

You may also ask us to update your contact preferences or stop non-essential marketing communications.

Third-Party Websites & Services

Our website may contain links to third-party websites, maps, review platforms, property services, social networks or other external services.

Expert Homes NY does not control the privacy practices of those third parties. When you leave our website, the privacy policy of the third-party service will govern its collection and use of your information.

Children’s Privacy

Our website and real estate services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information from children under 13 through this website. If we become aware that such information has been submitted, we may take reasonable steps to delete it.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our website, business practices, services, technology or applicable requirements.

When this policy is updated, the revised version may be posted on this page with an updated revision date.

Contact Expert Homes NY

If you have questions about this Privacy Policy, how information is handled, or a privacy-related request, please contact Expert Homes NY through our website.